The advancement in technology is appreciable and from that angle this is welcome But it can be taken advantage of only by a few who are very comfortable in using mobile and latest facilities. Only a fraction of the population can take advange of this facility and that too at the inconvenience of many in the society is a fact which cannot be ignored.Physically handicapped, senior citizens and illiterates and semi literates are at a disadvantage and it is unfair.Practical problems of convincing the TC who is hard presssed with several bogies under his supervision will take away the charm of the traveller having a mobile ticket confirmation. This sort of technological advancement is more useful if put into tracking transactions in cash and detecting tax evasion taking place through out the country day in and day out particularly by the rich and literates.
Dr.T.V.Gopalakrishnan
(This appeared in ET dt 3/01/12)
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