Some banks have done an excellent job to come to the resue of public by making arrangements to exchange demoetised notes with legal tender currencies. Axis Bank in our neighbourhood arranged in our residential society having around 10000 people to open a special counter to exchange the notes and the staff deputed have taken very special care of senior citizens. They Excahnged the old notes as per the procedure laid down but ensured that people got both the new Rs2000 and small denomination notes. Very imaginative approach to manage the temporary crisis caused by the demonetisation which the people have wholeheratedly welcomed. People want such banks which can take care of the Nation's needs and PM's vision to have a welfare,inclusive India without corruption and ills of black money.
Wish more of such banks thrive and are given all support and encouragement. Some of the public sector banks have let down the Government and Canara bank is an example from my experience. Ttwo days , I visited the Canara Bank Arekere branch and the ATM Counter attached to the branch around 7PM and both the days the branch and the ATM were closed although the news reports indicated that banks would be functioning extended hours .The security had the courtesy to inform that the supply to the ATM is outsourced and there was no supply for the last few days. May God save the PSBs and the economy. High time the Government reviews the working of PSBs factoring therein interalia the feedback from the Public and the Customers and initiate steps to privatise the PSBs which are inefficient, incompetent and indiffrent to function indeference to the vision of the Governmet in letter and spirit.
Dr T.V.Gopalakrishnan
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