RBI's recent statement  on customer service in banks  and fleecing them is an eye wash. To day some papers have reported SBI's move to levy Rs 25 for every withdrawal from ATM. Banks ' financial position is very bad and no one knows their true worth. RBI has stopped detailed inspection of banks years back and the Government's interference in banks working has increased without any control. Some Committees appointed to look into  banks working  and suggest improvements  were only to fool the public as no concrete steps seem to have been taken to implement their recommendations.. The losses on account of NPAs cannot be easily recovered unless the banks widen their net to collect levies from all customers particularly deposit customers and small borrowers is the ground reality. This is the easiest way to cover up the losses. Unfortunately the Banks' Boards Bureau is also proving to be another NPA to suit the corporate borrowers who dictate terms to politicians, bureaucrats  and all Institutions which include RBI, Chartered Accountants Association of India and major  PSBs. The Banks' balance sheets and Corporates' balance sheets need to be thoroughly audited by  Specialist Investigating agencies to bring out the truth about their Financial position. More sensitive information is hidden than revealed and the only way is to enhance their bottom lines with easy and unquestionable levies from hapless depositors .   Good to see that Money Life has taken up the issue with all seriousness and is trying to get some justice for innocent depositors with whose money banks do business and enrich the undesirable  and the most undeserving elements in the society.  

Dr T V Gopalakrishnan

(This comment was sent to Money Life in response to an Article that appeared in Money Life dated 5/6/2017).