Make Time Management an Inevitable and essential factor of Governance for Economic Growth.

  Make Samayanishth Bharat a necessary and realistic Goal. 

                 Time is very precious and Trifle not with time. Time wasted means erosion of wealth has taken place. 

This refers to the editorial Time has come for samaynisth Bharat ( ET , May 16, 2025). We have no shortage of sayings and literature on Time Management. Time is money, Stitch in time Saves nine, Time and Tide wait for none  and they are all taught, read and heard by all but they are seldom practised or imbibed and understood seriously to put into practice in day to day life is the ground reality. Without realising the material loss that absence of time Management in practice by all segments  of  Governance that matter Viz  Legislation, Judiciary and Executive causing damage to the Economy and Life and all stakeholders of the economy and making them suffer substantially in one way or other, time is wasted or ignored completely is a fact and a misfortune .It does not  appear to be the most important factor among all other factors of production contributing to the growth of the economy and saving cost. If one were to assess the losses caused to men, materials and wealth creation on account of  wastage of time and delay in the achievements  of results in any walk of life, one may get the shock of his life that misses are many and plenty and dreams are only chasing a mirage.Though, Nature, despite changes in global warming and other challenges faced, continues  to maintain its time schedule and provides all seasons, summer, Monsoon, winter and spring without fail, we human beings unfortunately miss out even all our essential  schedules and the targets and achievements. The judiciary is perhaps the worst in the management of time and next comes administration and provision of the required infrastructure to facilitate the fast movement of the economy upward and forward.  Just to cite a very small example of neglecting time value and ignoring the  resultant benefits of accrual to the economy and the people in terms of money , wealth and above all comforts and conveniences , I would like to highlight here that the GAS AUTHORITY OF INDIA Ltd , a public Sector undertaking of high repute has installed pipeline for about 2000 flats some years back  to give piped gas connection, but neither the connection has been given nor given any indications to the community as to when the connection would be given. The continuing  loss suffered by the Public Sector undertaking, the economy, by the society is enormous and nobody seems to be accountable. This is a criminal way of idling money and ignoring the concept of time Management fruitfully. One can cite umpteen examples where time gets completely ignored from the perception of Management and even from Factors of production. This is not to cast aspersion on any one but to highlight the ground reality on how infrastructural  and financial issues get delayed and the economy is made to suffer.    

The  dream and the target envisaged for the economy  to be the  fastest and the most advanced by 2047 can be a reality only if the Concept Time Management is literally understood and put into practice by all segments of the people in all and every aspect of  life  and work with vigour , diligence , commitment, and without waste of time in any manner.       

Loka Samastha Sukhino Bhavanthu. 

T V G Krishnan.

Lovely Editorial _ Very appealing

 Lovely Editorial -Very Appealing

This refers to the editorial India United, All For One, One for All (ET 9/05/25).This is one of the  best editorials of recent times, highlighting the coming together of all party leaders and expressing their solidarity and total support to fight the common adversary . The summing up of the unified state by the Honourable Home Minister Mr Rajnath Singh that “we don't indulge in politics just to form a Government , but we do it to build a country is  highly CLASSIC  and deserves to be displayed in Golden Letters, in Parliament  for all to see always, appreciate and admire about the strength of democracy and the unity in diversity among the parties , in time of need and adversity. The saying that Union is Strength is well demonstrated going by the well meaning statements of the Opposition leaders like AIMIM Chief, Asaduddin Owaisi. Ardent Critic of the Government, Mamata Banerji and Congress President Mallikarjun Kharge. The conclusion that when the going gets tough, the tough get going putting aside all political, ideological differences is indeed a very clear message ensuring that timely toughness is maximised by unflinching support across the country from all parties and the people. May this unity and solidarity remain strong and take the nation forward very fast and make the dream of being the most advanced economy by 2047 a reality. 

T V Gopalakrishnan

Bengaluru         

PSU bank distributes Books at depositor's cost ?

 

I have seen banks indulging in cross sales and make customers to buy insurance products and other financial products though strictly not permitted as per rules and directives from the RBI. Ordering books ultimately at depositors' cost using depositors money to the tune of Rs7.25 crores for distribution across the country through zonal offices is something unheard of and a totally innovative approach to enhance banks quality of customer service perhaps . This only smacks of disrespect and total disregard in understanding the functions of banking, their role and responsibilities in serving the economy, banks deposit customers with whose backing banks survive and earn their bread and butter. It only reflects poorly on the Governance standards and lack of accountability to the regulator and supervisor .

( This comment appeared in Money Life dated 6/5/25 against the article Union Bank under fire over Rs 7.25 crore Book order: Suspends GM). 

TVG Krishnan.

AI in customer Service also needs human interface.

 

AI in Customer Service also needs human interface. 

Very well written and the absence of human interface in the highly digitalised atmosphere , Customers and their real issues get not only ignored but they get harassed and are made to suffer physically , financially and mentally . My recent experience is that a clerical error crept in in entering the date has resulted in rejecting my entitled medical claims and I am made to run around to get the issue sorted out wasting time , energy and undergoing mental strain . The need for human intervention is paramount in dealing with customer oriented services without which there is no great future neither for the businesses nor for the customers . Customer is a king is a forgotten slogan and technology rules the roost and kills all human related sensitivities is the ground reality . The humane touch which is the foundation of any progress of any nation or business or anything that matters is unfortunately missing these days is very sad and pathetic .

( This comment appeared in Money Life dated 2nd May 2025 in response to the article AI in Customer Service Frustration with Glitchy automation and data capture )

Educate and employ people to lead a dignified Life

 

Dear Sir,

                     Educate and employ people to lead a dignified life 

 

  Apropos the article on Decoding India's Conundrum of free food despite falling poverty ( Sunday Times 20th April), the fact remains that elections are  unfortunately fought on the grant / promise of  freebies even after 75 years of independence exploiting, the illiteracy, poverty and absence of thinking capacity of the people and reacting to the failure of the Establishments' economic policies in improving the lots of the  deserving poor people. Neither the data nor the distribution of freebies to the really needy are reliable as the corrupt practices to win elections , be in power and make money at  nation's and taxpayers' cost have unfortunately taken away the ethics and code of democratic values , administrative principles and fair and justifiable judiciary system. The fall in poverty does not keep people from seeking freebies is a misfortune and this needs to be administratively and culturally fought. This needs meaningful Governance, fair distribution of wealth, and demonstrable punishment to those who indulge in all kinds of corruption and malpractices.  

"Loka Samastha Sukhino Bhavanthu. Let noble thoughts and actions come everywhere." 

TVG Krishnan