This
sort of discount schemes and undercutting by banks and companies to
attract customers not only bring in unhealthy trade practices but also
encourage unethical business without any accountability. The other day
SBI was offering 5 % cash discount for purchase of any Consumer durables
using SBI credit card. Though the consumer initially benefits by this
cash back, the logic for offering such discounts has no reasoning or
rationale as the bank cannot afford to reduce its profit margin and
offer this cash discount. Being a commercial organisation and a limited
company , SBI is accountable to its regulators, customers and share
holders and other stake holders.
and how this 5% is accounted for is a major question. SEBI and RBI
should not encourage such undesirable trade practices which if not
nipped in the bud itself can lead to a major scam without leaving any
trail.Merchant establishments also cannot pass on 5% to SBI as it may
have its own impact on their profit and loss account and balance sheet.
There will be some catch some where which the customers may not be able
to gauge thorough his normal common sense. It is for authorities to have
some regulation for these mal practices and bring in some order of
ethics Dr.T.V.Gopalakrishnan This comment appeared in Times of India in response to an article Companies offer freebies to beat slowdown dated 17/4/13)
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