Now banks can dictate terms
and exploit the customers as the freedom enjoyed by the customers to freely change the banks has
been taken away with the introduction of Complicated and Cumbersome procedures The customers are actually trapped and they have no escape from
these sorts of harassment s. The authorities to regulate the banks are silent
spectators or are party to the harassment. It is time Customers get united and fight for their genuine rights as otherwise, they will
be taken for a ride and their money with banks may not be safe. In the
name of service charges, their balances will get eroded and there wont
be anybody to answer the customers. As it is , it is extremely difficult
in practice to register a complaint for deficiency of service and what
ever banks advertise is nothing but bogus procedures which may not yield
any result. If contacts are there then one can expect some reasonable service or reply to one's complaints.
Dr.T.V.Gopalakrishnan
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