Now banks can dictate terms 
and exploit the customers as the freedom enjoyed by the customers to freely change the banks  has 
been taken away with the introduction of Complicated  and Cumbersome procedures  The customers are actually trapped and they have no escape from 
these sorts of harassment s. The authorities to regulate the banks are silent
 spectators or are party to  the harassment. It is time Customers  get united and fight for their genuine rights as otherwise, they will
 be taken for a ride and their money with banks may not be safe. In the 
name of service charges, their balances will get eroded and there wont 
be anybody to answer the customers. As it is , it is extremely difficult
 in practice to register a complaint for deficiency of service and what 
ever banks  advertise is nothing but bogus procedures which may not yield 
any result. If contacts are there then one can expect some reasonable service or reply to one's complaints.
Dr.T.V.Gopalakrishnan 
 
 
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